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Get to know S.M.I.L.E
Smart Action
Respond and act during a call.
So smart, so simple. Experience a new level of voice AI that understands everything you need during a conversation. Powered by our SAM (Small Action Models), the AI responds and acts swiftly, delivering exactly what your customers need.
Never miss a moment. Unique action features allow Genesis to engage deeply with your customers, enabling you to send messages directly from any channel. Build lasting relationships that turn every interaction into a powerful connection.
Just talk, no more. Voice and language are the most natural human interactions. You don’t need anything else—just talk.
Multilingual +
Understand you in any language.
Inclusivity come standard. Your customers may come from diverse backgrounds and speak different languages. Genesist enables a seamless multilingual experience, serving all your customers with over 50 languages..
Multilingual Plus. Going beyond global languages, the focus is on regional languages in Asia, especially in Indonesia. From Javanese to Sundanese, it helps you connect with local customers in their native languages, delivering an authentic experience.
Never miss a moment. Unique action features allow Genesist to engage deeply with your customers, enabling you to send messages directly from any channel. Build lasting relationships that turn every interaction into a powerful connection.
Interruption
Silent, never bother.
Sense of detection. Keep conversations flowing smoothly. Our voice AI detects interruptions and adapts in real time—whether it’s a pause, a question, or an unexpected input.
Backchanneling. This feature recognizes subtle cues like “hmm,” “ah,” or nods, allowing the system to respond instantly. By picking up on these signals, it ensures conversations continue effortlessly, adapting to interruptions while keeping the dialogue engaging.
Adjustable, flexible. Adjusting the interruption threshold allows you to tailor your conversation style. You have the flexibility to create the ideal environment for interaction.
Latency
Ultra-fast responses.
Fast that lasts. Our advanced technology ensures quick processing and response times, allowing for real-time interactions that feel natural and engaging. Enjoy seamless communication where speed meets reliability.
Never miss a moment. Unique action features allow Genesist to engage deeply with your customers, enabling you to send messages directly from any channel. Build lasting relationships that turn every interaction into a powerful connection.
Empathy
Designed for deep emotions.
Sense of detection. Keep conversations flowing smoothly. Our voice AI detects interruptions and adapts in real time—whether it’s a pause, a question, or an unexpected input.
Emotional intelligence. Recognizing mood shifts, excitement, or hesitation, our voice AI adjusts dynamically to keep conversations meaningful and engaging—just like a trusted companion.
Why Genesist is the best platform
to build your own AI agents
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